How long is a staycation gift voucher valid?
Every SingExperience staycation gift voucher is valid for 6 months.
How does the recipient book their hotel stay?
From our booking website. The recipient chooses the destination, the date, the hotel, the room type and add-ons such as breakfast from more than 200,000 hotels worldwide. Simple, fast, flexible.
Can the voucher be upgraded to a higher category?
Yes. The recipient can upgrade to a higher-category hotel, a bigger room or extras such as breakfast by paying the price difference.
Can the recipient change the destination?
Yes. A staycation voucher can be switched to another destination before the stay is booked.
How is the voucher delivered?
Staycation vouchers are delivered either as an instant e-voucher by email or as a printed gift certificate.
Can I buy a staycation voucher from outside Singapore?
Yes. Buyers overseas can pay online (rates in Singapore dollars) and the e-voucher is emailed to the recipient instantly, so the buyer does not need to be in Singapore.
Do you offer corporate or bulk orders?
Yes. SingExperience supplies staycation vouchers in volume for staff rewards, long-service awards, sales incentives and client gifts, with optional custom branding. Enquire on WhatsApp at +65 9178 1234 or by email at inquiry@singexperience.sg.
Are staycation vouchers refundable?
Staycation vouchers are non-refundable, but they are transferable, so the recipient can pass the voucher to someone else if they cannot use it.
How many people does a voucher cover?
Each staycation package is a hotel stay for two people; the exact inclusions of each package are listed on its page.
Who sells these staycation vouchers?
Staycations.sg is run by SingExperience, a Singapore gift and experience company founded in 2010 and based at 8C Tanglin Rise, Singapore 247990.